If your tracking information shows that your package was delivered, but you can't find it:

Within 36 hours of expected delivery:

  • Verify the shipping address
  • Look for a notice of attempted delivery
  • Look around the delivery location for your package
  • See if someone else accepted the delivery
  • Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail.
    • Wait 36 hours - in rare cases packages may say delivered up to 36 hours prior to arrival